This actually happened and it did in a land where i thought that all the politeness and friendliness has gone up in smoke. I was taken aback from what i have seen. It was quite a rare sight to have a good customer service personnel.
The man who was attending to me, was meticulous enough in handling the product. This was when i saw the way he opened a phone box. It was pretty obvious he used some gentle force and technique to open the product in the least possible damaging way. The next salesperson whom i met even introduced me to another shop to buy the thing i need. Hardly would there be anyone in the market introduced his potential customers to his/her rivals. Both have displayed acts a level higher than being just polite and friendly. They were able to feel for the customers.
This has enhanced my shopping experience. What's more, i feel more than willing to part with my spending dollars for the products they are selling. Let's hope that there are more such customer service personnel. Handling customers daily is emotionally draining and i can do my part by being happy with their service to give them a little lift in their morale.
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